Refund Policy

When a placement is covered, when it is not, and how the money returns to your balance.

Last updated: October 16, 2026

1. You are covered when

A publisher misses the turnaround shown on the listing, the live page does not match what you ordered (for example a nofollow link when the listing promised dofollow), or the placement is removed during the guarantee period stated on the order.

2. You are not covered when

The live URL matches the listing and the brief, you change your mind after publication, or the publisher rejected the content because it broke the rules already shown on the listing.

3. Where the money goes

Approved refunds return to your Linkitify balance, not to a card by default. You can spend that balance on a replacement order immediately. A writing fee is refunded only when the article was never delivered.

4. How to ask

Open the order and raise the issue within 7 days of the problem. Include the live URL and what does not match the listing. We review the brief, the messages and the page, and answer within 5 business days.

5. Replacements

If you still want the same website, you can order it from another publisher of that site. Their price can differ. Choosing not to reorder does not change the refund.

6. 72-hour window

If a publisher does not deliver inside 72 hours, the order can be released and the payment returned to the buyer balance without a separate dispute, as described on the Policies page.

Questions about this page: contact support. Related pages: Policies, Terms, Privacy, Refunds.